FAQs

We’ve attempted to answer the questions that our clients ask most often when working with Choctaw Stone & Granite. If you don't find the answer you're looking for in our FAQ section, we invite you to send your question to us by submitting an email or calling us at 225-978-6980.

Are you licensed?
Does the price include everything?
Are there any hidden fees?
Will your crews be in my home or office every day until the job is finished?
Can I cut on granite?
Can I set hot pans on granite countertops?
Does granite chip or scratch?
Does granite stain?
What do you mean by porous stone?
What do you mean by non-porous stone?
Will my countertop have a seam?

Are you licensed?
Yes, we’re licensed in the state of Louisiana. We’re insured for liability and carry Workman’s Compensation Insurance.
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Does the price include everything?
Yes, the price quoted to you includes consultation, countertop design and edge profile, fabrication and installation, and cleanup of the areas where we’re working.
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Are there any hidden fees?
No, we're not a middleman. We do not sub out any work and our employees will be the same from start to finish. We will deliver our products and services as agreed without extra expense to you in any way.
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Will your crews be in my home or office every day until the job is finished?
No, the majority of the work is done away from the job-site. We’ll come to your site to measure the project area and create a template (a template is a pattern that's used to cut surfaces to precise measurements). Then, we’ll take the template to our facility and use it to fabricate your customized countertop.
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Can I cut on granite?
Yes, Granite is an extremely tough, durable material and in most cases can be used as a cutting surface without fear of scratching the stone (although knives may dull the surface by repeated cutting on the stone).
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Can I set hot pans on granite countertops?
Yes, Granite is ideal for kitchens because under normal conditions it will not burn. Hot pots, pans or open flames will not harm granite.
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Does granite chip or scratch?
Granite is a very dense material and under normal conditions it is chip and scratch resistant. However, pots, pans and other heavy objects may chip the square edge around a sink area. Several other edge profiles are available that will look beautiful and reduce the chances of chipping.
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Does granite stain?
In general, no. All stone is porous to some extent, however granite has very little porosity relative to other stones. Most granite will never show moisture but some colors will show a dark spot if a puddle of liquid is left on the counter for a period of 30 minutes of more. The spot will eventually dry up and evidence will show. To be safe, be sure that your granite is sealed properly - either by the fabricator, or after the granite is installed.
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What do you mean by porous stone?
Porous means “full of pores.” All natural stone is porous, which means it has interconnected capillaries through which liquids and gases can move. More porous stone will absorb liquids relatively quickly. Stones that are less porous may take an hour or more to absorb oils and water-based liquids.
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What do you mean by non-porous stone?
Non-Porous means a smooth, unpainted solid surface that limits penetration of liquids containing polychlorinated biphenyls (PCB) beyond the immediate surface. Nonporous surfaces reduce the potential for bacterial growth from food absorbing in your countertop.
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Will my countertop have a seam?
Most countertops require at least one seam. The visibility of the seam is affected by the pattern and color of the stone. Seams are joined with epoxy and the joined area is meticulously smoothed. After that, we hand polish the seam. The result is seamless gloss and enduring beauty.
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